Project Case Study
Seafight
Driving a 50% engagement uplift through redesigning an expansion
Role
Game Designer
Status
Shipped
Tools
Analytics Dashboards, JSON/XML, Jira, Confluence
Tags

Case Study Snapshot
Problem
Key engagement features were underperforming. Events were isolated experiences with no carry-over between sessions. The PvE content loop was stale. Progression systems had imbalances that caused player drop-off at predictable points.
Constraints
- Working within a live product with an established player base, so changes had to be backward-compatible and non-disruptive.
- Balancing the in-game economy required careful modelling to avoid inflation or devaluing existing player investments.
- Cross-functional alignment was critical because every change needed buy-in from engineering, art, and production teams.
- Analytics infrastructure was available but interpreting the data required significant domain knowledge of player behaviour.
Results
- The Event Completion feature and Atlantis expansion rework drove a 50% engagement increase.
- Improved retention and monetization KPIs through rebalanced economy and progression curves.
- Authored product design documentation that became the standard for feature specification across teams.
- Promoted from Associate QA Analyst to Game Designer based on design contributions during my QA tenure.
Overview
I joined Bigpoint as an Associate QA Analyst and was promoted to Game Designer after showing design instincts through my testing and feedback work. As Game Designer, I owned the engagement systems for Seafight. That meant designing live PvE and PvP content, balancing the in-game economy, and shipping features to a global player base.
The most impactful work was structural: rather than creating more content for existing systems, I redesigned the systems themselves. The Event Completion feature transformed isolated events into a connected chain where rewards from one event fed into the next, giving players a persistent reason to return between content drops.
Challenges
The main challenge was working within a mature live product. Players had years of accumulated progress, items, and expectations. Any economy change that devalued their investment would cause backlash. I used analytics dashboards to model the impact of balance changes before they shipped, testing progression curves against historical player data.
Cross-functional collaboration was equally important. Game design documentation had to be precise enough for engineers to implement without ambiguity, clear enough for the art team to understand visual requirements, and strategic enough for production to prioritize correctly. I developed a documentation approach that the team adopted for all subsequent features.
Process
My process started with data. I identified underperforming systems by looking at engagement metrics like session frequency, event participation rates, and progression milestones where drop-off spiked. The Atlantis expansion, for example, had low completion rates not because it was too hard, but because the reward structure did not justify the time investment for most player segments.
For each redesign, I mapped the existing loop, identified where the feedback or reward was weak, and designed a revised structure that kept the core experience while strengthening the reason to continue. Prototyping was done through detailed design documents and spreadsheet models of economy impact before any engineering work began.
Outcome & What I Learned
The engagement uplift was the headline result, but the deeper lesson was about the difference between content and systems. Adding more content to a broken loop produces diminishing returns. Fixing the loop itself produces compounding returns because every future content drop benefits from the improved foundation.
This lesson has directly shaped how I think about building products outside games. Both Tapglyph and NavEire are built around the same question: what brings the user back? The context is different, but the principle is the same.
External Links
Links will be added as the project evolves.